Your Outsourced IT Department
Managing an IT network is a time consuming and stressful responsibility in a business without a full-time IT department. With our managed IT services, you can relax knowing that we’re watching and working behind the scenes to keep your IT network going. We offer 24/7 365 response to emergency issues.
Managed IT Services
IT Help Desk
How IT Managed Services Work
IT managed services are intended to operate quietly in the background. If all goes well you never know it is going on, your network just runs smoothly. We are proactively working to combat system performance and cyber threats.
Whether monitoring your servers or workstations, we monitor each asset to see how they are performing, tune them up when needed and make recommendations for improved performance. We monitor virus definitions, system updates, system error messages, disk space shortages, hard drive failures, server connectivity issues and more.
When “IT” Gets You Down
If you’re reading this, you may already have IT issues:
Managing IT is not your “thing”
You want to save 75% by outsourcing IT needs
Overflow support is needed
A backup IT person is needed in case they leave
Business is booming and IT support is needed without another salary
You need help with Office 365 or Cloud services
Managed IT Services Options
Email migration & management
SharePoint file migration
Computer monitoring & updates
Network monitoring, protection, configuration
Office 365 help and administration
Server setup, maintenance
Skype for Business
Employee help desk
Support ticketing system for rapid response
Router and switch management
Phone system monitoring with our VoIP service
What People Are Saying
IGTech 365 really does provide full service IT services. For someone like myself with limited IT expertise, IGTech 365 not only provides thoughtful answers but also helps me ask the right questions. I don’t need full time support but I need full services on call and that’s what I get from 365. I also appreciate that the help desk is professional, polite and speaks English.
Since we outsourced our IT services to IGTech365 getting a response when a computer repair was needed has become so much easier. Thanks to Josh, my essential files and desktop are now backed up to one drive so I will never lose them again, and Mark has been very helpful in blocking some very offensive spam emails. Thanks Guys!
MES partnered with IGTech365 for network managed services. They provide help desk services to 70+ users and our network of 3 offices and the co-lo data center. The consultants have been extremely honest by recommending technology that saved us tens of thousands of dollars in consulting fees because it was a better long-term solution for our company. Their customer service is excellent and I know they will do whatever they can to support MES, even if it is outside their normal service offering.
The help desk is great, very patient and very knowledgeable. The contribution and assistance received from IGTech365 for one of the Veterans group in dire need of IT help was awesome.
IGTech365 has provided instant support for workstations that have gone done. One call and they deployed a tech to our location within 2 hours. Unfortunately the issue was created by a staffer. They diagnosed and corrected the issue within 30 minutes of arrival. IGTech365 will remain our network and server integration because of unsurpassed service!
We are a small company and needed a new IT management firm to assist us setting up Office 365. We started working with IGTech365 about a year ago and couldn’t be happier. They worked with us on a plan and implemented it quickly including new computers. We are now getting ready to switch over our phone system and more to them. They are very knowledgeable and responsive. They set us up with increased security and we have not experienced any issues since starting with them. I highly recommend them to anyone in need of IT managed services.
We're Here To Help!
2604 Cypress Ridge
Blvd, Wesley Chapel, FL
M-F: 8am – 5:30pm