Managed IT Services vs. Outsourced IT Services
Managed IT services is slightly different than outsourced IT services. Managed IT services is supplemental to an existing IT department. Enabling a portion of the IT services to be managed by IGTech365 provides many benefits, including human redundancy in the event the IT manager falls ill, goes on vacation, etc. IGTech365 can provide project support or simply handle the help desk if the primary IT manager is unavailable or lacks bandwidth.
Outsourced IT, is generally where all IT services are managed and handled by IGTech365 on a daily basis. This includes network administration, employee help desk, buying and configuring new computers, and troubleshooting almost any IT issue.
Is Managed IT Services Right for Your Business?
If you have an IT team and want to add redundancy, additional skills or expand the hours of service provided to your company, managed IT services is the right option. We can provide as little as configuring workstations, to 24/7 365 response to emergency issues.
Managed IT Services
IT Help Desk
How IT Managed Services Work
IT managed services are intended to operate quietly in the background. If all goes well you never know it is going on, your network just runs smoothly. We are proactively working to combat system performance and cyber threats not handled by your in-house IT team.
Whether monitoring your servers or workstations, we monitor each asset to see how they are performing, tune them up when needed and make recommendations for improved performance. We monitor virus definitions, system updates, system error messages, disk space shortages, hard drive failures, server connectivity issues and more.
When “IT” Gets You Down
If you’re reading this, you may already have IT issues:
Managing IT is not your “thing”
You want to save 75% by outsourcing IT needs
Overflow support is needed
A backup IT person is needed in case they leave
Business is booming and IT support is needed without another salary
You need help with Office 365 or Cloud services
Managed IT Services Options
Email migration & management
SharePoint file migration
Computer monitoring & updates
Network monitoring, protection, configuration
Office 365 help and administration
Server setup, maintenance
Skype for Business
Employee help desk
Support ticketing system for rapid response
Router and switch management
Phone system monitoring with our VoIP service
What People Are Saying
We are a small company and needed a new IT management firm to assist us setting up Office 365. We started working with IGTech365 about a year ago and couldn’t be happier. They worked with us on a plan and implemented it quickly including new computers. We are now getting ready to switch over our phone system and more to them. They are very knowledgeable and responsive. They set us up with increased security and we have not experienced any issues since starting with them. I highly recommend them to anyone in need of IT managed services.
Contact IGTech365 (866.365.7798)
Office - Billing & Shipping
Office - Tech House
5118 N. 56th St, Suite 116
Tampa, FL 33610
City of Tampa, St. Petersburg, Orlando
M-F: 8am – 5:30pm