When Co-Managed IT Makes Sense
Too small or overworked: Due to increased business demands, IT departments can easily become overworked. Also, when an IT employee is out of the office, the organization is usually not able to replace them for the absence. Hiring new employees can prove to be costly and time-consuming. This is especially the case if the position is just needed temporarily. That’s when managed IT services come in. You get to hire an expert for the desired time you need while reducing employee downtime.
New projects: Instead of hiring new internal employees, outsourcing portions of the job is the most efficient solution. Your resources are already stressed under the current work pace. With co-managed IT, you can use the services as long or as short as you need. The flexible and customizable options allow you to optimize productivity while controlling costs. This helps your team get adjusted to the pace and nature of your new projects.
Knowledge Gap: Trained technicians are equipped with the latest IT trends and knowledge. Sometimes, an internal IT team needs up-to-date assistance. This helps you bridge the gap and perform the job in a timely manner. It could cost unnecessary time for your IT employees to learn new software and network practices. With co-managed IT, your team can get acquainted with new practices and transition into the future.
Office 365 for Business
Work on desktop, mobile, and even offline. With Office 365, you can share and edit documents across your organization whether you are in or out of the office. As a Microsoft partner, IGTech365 offers discounts on volume licensing. We also offer immediate support on licenses instead of having to call Microsoft directly. This allows you to decrease employee downtime and focus on what matters most to you. Collaboration with the entire team is ideal for any small business. Office implementation is one of the many services that IT can provide for a small business.
In addition, Microsoft Teams voice calling feature allows you to eliminate phone service costs. You can take the call in the office or on the go as Teams gives you a phone number. Teams’ integrates the entire Office 365 suite so you can collaborate with your entire organization through text or virtual calling. Also, SharePoint allows you to store all your files and manage who has access. Version history allows you to recover any files in the event something gets deleted.
What does managed IT services include
Information security: the practice of preventing unauthorized access, use, disclosure, disruption, modification, inspection, recording, or destruction of information. Security includes common threats such as viruses, trojans, hacking, keystroke loggers, denial of service, and especially nasty ransomware. Security can also address employee theft such as downloading customer information and emailing personal financial information.
Network Security: the process of taking physical and software preventative measures to protect the underlying networking infrastructure from unauthorized access, misuse, malfunction, modification, destruction, or improper disclosure. This creates a secure platform for computers, users, and programs to perform their permitted critical functions within a secure environment.
What others are saying about our IT services
IGTech365 has provided instant support for workstations that have gone done. One call and they deployed a tech to our location within 2 hours. Unfortunately, the issue was created by a staffer. They diagnosed and corrected the issue within 30 minutes of arrival. IGTech365 will remain our network and server integration because of unsurpassed service!
Since we outsourced our IT services to IGTech365 getting a response when a computer repair was needed has become so much easier. Thanks to Josh, my essential files and desktop are now backed up to one drive so I will never lose them again, and Mark has been very helpful in blocking some very offensive spam emails. Thanks Guys!
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