System Administration

Keeping Your Systems Running & Secured

System Administration

Keeping Your Systems Running & Secured

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System Administration Services

Systems administrators work with applications to keep the running efficiently. When high availability is needed, a systems administrator is vital. System Administrators are different than a network admin or database admin. Each is a unique skills which could be rolled up under the umbrella of managed services. A systems administrator would work with applications such as websites, Active Directory, SharePoint, CRM applications, custom software, or keeping the connection between several application running.

IGTech365 eliminates the need for hiring a full-time System Administrator, saving you $50,000+ each year.

  • Installing, supporting, maintaining servers
  • Responding to service outages
  • Daily checks of systems/software updates and performance
  • Performing data backups
  • Installing and configuring new hardware/software
  • Scripting or light programming
  • Systems-related project management
  • User account management
  • Answering technical queries and troubleshooting
  • Cyber security
  • Documenting system configuration
  • Training computer operators

Benefits of System Administration

The duties of a Systems Administrator are wide-ranging, and vary from one organization to another. These tasks are performed to provide maximum reliability and availability for mission-critical systems. Users within the organization require these systems for everyday activities. Implementing systems administration can lend itself to replicating industry standards consistently throughout your organization to increase your productivity and efficiency. Help your employees be a part of the solution, not the problem.

Process Driven

 

We provide a support hotline and e-mail solution for technical support, which is seamlessly integrated into your business. What does this mean for you? It means that any question entered into our system is placed into queue, receives a ticket number for reference, and is given an estimated time for resolution. This ensures all users will receive a consistent answer in a timely manner.

Documentation

 

It is important to create a data trail for documents to list changes, when they occurred, and who performed them. This can be something as simple as short log entries (date-time/username/action), or formal guides. It is especially critical when debugging or troubleshooting, as changes can affect security, stability or availability of resources. Often a version tracking tool, like CVS or SVN, can centralize this data and automatically back it up.

 

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