When your business critical systems needs someone to manage and tune it, but you don’t need a full-time system specialist, IGTech365 can help.
Keeping Your Systems Running & Secured
When high availability is needed, a System Administration service is vital. System Administrators are different than a network admin or database admin. Each is a unique skill which could be rolled up under the umbrella of managed services and would work with applications such as websites, Active Directory, SharePoint, CRM applications, custom software, or keeping the connection between several applications running efficiently. IGTech365 eliminates the need for hiring a full-time System Administrator, saving you $50,000+ each year.
Installing, supporting and maintaining servers
Responding to service outages
Daily checks of systems/software updates
Performing data backups
New hardware/software installation
Systems-related project management
User account management
Training computer operators
IT System Management
Help your employees be a part of the solution, not the problem.
Benefits of System Administration
The duties of a Systems Administrator are wide-ranging, and vary from one organization to another. These tasks are performed to provide maximum reliability and availability for mission-critical systems. Users within the organization require these systems for everyday activities. Implementing systems administration can lend itself to replicating industry standards consistently throughout your organization to increase your productivity and efficiency. Help your employees be a part of the solution, not the problem.
We provide a support hotline and e-mail solution for technical support, which is seamlessly integrated into your business. What does this mean for you? It means that any question entered into our system is placed into queue, receives a ticket number for reference, and is given an estimated time for resolution. This ensures all users will receive a consistent answer in a timely manner
It is important to create a data trail for documents to list changes, when they occurred, and who performed them. This can be something as simple as short log entries (date-time/username/action), or formal guides. It is especially critical when debugging or troubleshooting, as changes can affect security, stability or availability of resources. Often a version tracking tool, like CVS or SVN, can centralize this data and automatically back it up.
WAN’s are used to connect LAN’s and other types of networks together, so that users and computers in one location can communicate with users and computers in other locations. Many WAN’s are built for one particular organization and are private. Others, built by Internet service providers, provide connections from an organization’s LAN to the Internet.
What People Are Saying
IGTech365 has provided instant support for workstations that have gone done. One call and they deployed a tech to our location within 2 hours. Unfortunately, the issue was created by a staffer. They diagnosed and corrected the issue within 30 minutes of arrival. IGTech365 will remain our network and server integration because of unsurpassed service!Darryl Arnold
Since we outsourced our IT services to IGTech365 getting a response when a computer repair was needed has become so much easier. Thanks to Josh, my essential files and desktop are now backed up to one drive so I will never lose them again, and Mark has been very helpful in blocking some very offensive spam emails. Thanks Guys!Lynn Rios
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