Voice and video calling with Microsoft Teams
Learn about calling in Microsoft Teams
Microsoft 365 Business Voice is a modern cloud-based telephony solution in Microsoft Teams. Together they deliver an all-in-one communication solution bringing together calling, chat, and meetings into a single application.
Enterprise cloud calling
Give people the calling features they need to get business done. Get consultative transfers, music on hold, call park, and cloud voicemail in Teams.
Collaborative calling experiences
Deliver great collaborative experiences as part of Phone System in Microsoft Teams with features such as group call pickup, delegation, and shared line appearance.
Customer support experiences
Help ensure every customer is answered and routed to the right queue with cloud auto attendants and call queues in Phone System.
Global administrative experiences
Administer and monitor your calling in Microsoft 365 with the Teams admin center and call quality dashboard. Save time for your IT professionals with a centralized experience.
Learn about calling in Teams
The Gartner Unified Communications as a Service (UCaaS) Magic Quadrant has Teams at the top in UCaaS.
The Wave UCaaS report from Forrester chose Microsoft Teams as a leader in UCaaS.
Total Economic Impact report
How to make and receive phone calls in Microsoft Teams
Mix and match Direct Routing and Calling Plans. Choose what works for the needs of your business. Add them for each country to provide people with worldwide calling.
Use Microsoft Direct Routing
Enable people to use existing phone numbers with Direct Routing in Teams Phone System for a complete calling experience that includes dial tone.
Let your telco connect to Teams
Connect existing telecom providers and numbers to Teams virtually anywhere for full-feature calling.
Keep your phone numbers
Get the rich Teams calling experience using existing phone numbers without porting them.
Handle complex global calling requirements of large multinational organizations with Direct Routing.
Deliver reliability with certification
Ensure reliability for your cloud-calling deployment. Microsoft certifies a highly select group of Session Border Controller partners.
Microsoft Calling Plans
Easily add Calling Plans to Teams to enable more people to make and receive calls. They conveniently come in different sizes depending upon the number of minutes needed.
Let Microsoft be your provider
Buy calling plans for supported countries and assign to people in the Microsoft 365 Teams admin portal.
Port your phone numbers
Experience our flexibility as a provider. Port existing numbers, request new numbers, or mix and match.
Deploy in the cloud
Enable a fast, 100% cloud deployment with Microsoft as your sole provider.
Simplify administration in the cloud
Administer Calling Plans from around the world and provide easy management and support from your IT pros.
Add Business Voice to your Office 365 plan today
Microsoft 365 Business Voice new price $20.00 user/month
Microsoft 365 Business Voice includes:
What People Are Saying
“The flexibility that Microsoft 365 Business Voice brings to remote working has been a game changer. From collaboration to the connectivity offered across multiple devices, every little detail makes the whole experience so much better.”
Gartner named Microsoft a leader in the Unified Communications as a Service (UCaaS) and Meetings Magic Quadrants in 2019.
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